Snow Queen Silk Kimono

100% Silk

Shipping Rates

Free Shipping over €75 in Ireland and over €150 worldwide with An Post. 

DHL Shipping available for express overnight delivery within Ireland and for international delivery for a selection of countries.*

*We recommend that when shipping to a country that does not have a sufficent national postal service that you choose the DHL option

Returns Policy

If you are not satisfied with your purchase, please send the unused item in its original and unworn condition, all tickets attached and a copy of your invoice within 14 days of receiving your item(s) for a refund. The customer is responsible for return shipping fees, but if you are requesting an exchange. You may ship your return with any company you like. We recommend using a method with a tracking number or delivery confirmation. We also recommend insuring your return.

We will refund all garments purchased from the website (not pre-orders) returned within a 14 day period of receipt of item(s) by you less the cost of postage/shipping. Refunds will be credited to the method of payment used to pay for the goods only. Please note that it can take up to 10 working days for your refund to show on your card account.
Condition of Garments upon Return
In all cases, the items returned must be in their original condition. All goods will be inspected on return and any item in unsuitable condition will be sent back to you.

Note: Refunds will only be available on full priced items, sale items will be excluded from full refunds but may be exchanged or credit may be given 

Returns will need to be sent to the following address:
1A ardbeg park, Artane, Dublin, D05 AY17, Ireland

You can always contact us for any return question at jrothwelldesign@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
If you request an exchange for a different size in the same item/style, we will send you the size required for one exchange only. The customer is responsible for return shipping fees, but if you are requesting an exchange, the new item will be shipped at no extra cost. You may ship your return with any company you like. We recommend using a method with a tracking number or delivery confirmation. We also recommend insuring your return.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at jrothwelldesign@gmail.com.

ONE SIZE

Do not wash
Cool iron
Delicate dry clean
Do not bleach
Do not tumble dry